Placing an order is simple. Choose your product, customise it to your exact specification, and submit the details through our quote form – we’ll confirm everything with you before anything goes into production. Prefer to order by phone? Call us on 0123456789 and we’ll process it for you. Clear, quick, and built around accuracy.

Yes – because every piece is made to measure, payment is taken upfront before production starts. This is standard across reputable glass suppliers and ensures your order goes straight into manufacturing with the correct specifications and no delays.

We usually send quotes instantly, or within 24 hours at the latest. Fast responses mean you can make decisions quickly and keep your project moving without unnecessary delays.

If you’re unsure about your measurements, send us what you have – we’ll review them with you and confirm everything before production begins. You can also find our measurement guides for each product here, so you can measure accurately with confidence.

Yes – we deliver across London, Essex, and surrounding areas, with reliable transport designed specifically for handling glass safely. Our delivery network is set up to keep your order secure and on schedule, so your project can move forward without delays.

Most orders are delivered within 2-7 working days, depending on product type and complexity. We’ll confirm your estimated lead time upfront so there are no surprises.

We supply all products, and we offer installation for double glazed units only. For all other glass products, we work with trusted installers across London and Essex and can point you in the right direction if you need fitting support.

If your glass arrives damaged, let us know within 24 hours, and we’ll arrange a replacement. We take great care with packaging and transport, but if something goes wrong, we’ll put it right quickly – no stress, no hassle.

We supply double and triple glazed units in almost any size, from small replacements to large-format panels. Common thicknesses include 24mm, 28mm, 32mm and more, depending on your frame, spacer bar, and glass type. Every unit is made to measure for a perfect fit.

A high-quality double glazed unit typically lasts 15–25 years, depending on installation and environment. Our units are manufactured to modern standards to ensure long-term performance, clarity, and energy efficiency.

Yes – all double glazed units come with a manufacturer-backed guarantee covering sealed-unit failure, including internal misting or condensation during the warranty period.

Double glazed units use two panes of glass, while triple glazed units use three, offering increased insulation and noise reduction. Triple glazing provides higher energy efficiency, but double glazing remains the most cost-effective option — and in most cases, double glazing already meets building regulations, making it the standard choice for homes. We can help you decide which setup suits your project best.

Yes – all our kitchen splashbacks are made from toughened safety glass, designed to withstand heat from hobs and cookers without cracking. They’re suitable for use behind gas, electric, and induction hobs when installed correctly, making them a safe and reliable choice for modern kitchens.

Absolutely. We offer custom colour-matched splashbacks, as well as printed designs and bespoke finishes. Whether you’re matching existing cabinetry or creating a statement feature, your splashback is made to order to suit your exact style and space.

Measure the full width and height of the area you want to cover, including any cut-outs for sockets or fittings. If you’re unsure, you can follow our step-by-step measurement guides or send us your measurements and layout – we’ll review everything with you before production begins.

Yes – all our mirrors are made to measure, cut to your exact width and height. Whether it’s for a bathroom, bedroom, gym, or commercial space, we tailor each mirror to fit your space precisely for a clean, professional finish.

Our mirrors are available in multiple thicknesses, commonly 4mm and 6mm, depending on size and application. You can choose from seamed edges for concealed installations, polished edges for visible finishes, or bevelled edges for a more decorative look.

Yes – our mirrors are suitable for use in bathrooms and other humid environments when installed correctly. They’re manufactured to withstand everyday moisture, making them ideal for bathrooms, en-suites, and commercial washrooms.

Yes – all our shower and bath screens are made from toughened safety glass, designed to meet UK safety standards. Toughened glass is much stronger than standard glass and, if broken, shatters into small blunt pieces for added safety.

Absolutely. Our shower and bath screens are made to measure, allowing us to accommodate custom sizes, alcoves, angled walls, and unusual layouts. Simply provide your measurements or upload a drawing, and we’ll tailor the glass screen to suit your space.

We typically supply shower and bath screens in 6mm, 8mm, or 10mm toughened glass, depending on the design and size. Thicker glass offers a more premium feel and added rigidity, and we’ll advise on the best option for your setup.

Glass balustrades are typically made using toughened laminated safety glass. This combines the strength of toughened glass with a laminated interlayer, meaning the glass stays in place even if it breaks – making it the safest option for balustrades, stairs, and balconies.

Yes – when specified correctly, glass balustrades are fully compliant with UK building regulations. We supply balustrade glass that meets the required safety standards for domestic and commercial use, and we can advise on the correct specification for your project.

Balustrade glass is supplied in thicker formats to ensure strength and rigidity. Common options include 10.8mm, 13.5mm, 17.5mm, and 21.5mm toughened laminated glass, depending on the application and fixing method. We’ll help you choose the correct thickness for your setup.

The most common thickness for table top glass is 6mm, which offers excellent protection without adding excessive weight. For larger tables or where extra rigidity is needed, 8mm or 10mm glass may be recommended. We’ll advise on the best option based on your table size and use.

Yes – our table top glass is supplied as toughened safety glass, making it much stronger than standard glass. If it were to break, it shatters into small blunt pieces, reducing the risk of injury and making it suitable for everyday use.

Absolutely. All table top glass is cut to size, with options for custom shapes, corner radii, and edge finishes. Whether it’s for a coffee table, dining table, or desk, we tailor the glass to fit your furniture precisely.

Custom cut glass can be used for a wide range of applications, including shelves, cabinets, tabletops, greenhouses, frames, furniture, and bespoke projects. If your requirement doesn’t fit neatly into one of our standard products, custom glass gives you the flexibility to create exactly what you need.

Yes – we cut glass to your exact measurements, with options for custom shapes, corner radius options, holes, and cut-outs where required. Simply upload a drawing or provide details, and we’ll review everything with you before production begins.

We offer a wide range of glass types, including clear, frosted, tinted, and toughened safety glass, depending on the application. If you’re unsure which option is best, we’ll advise you based on how and where the glass will be used.

Yes – where required, our products are supplied in toughened safety glass, manufactured to meet UK safety standards. Toughened glass is significantly stronger than standard glass and is designed to break safely, making it suitable for everyday residential and commercial use.

Yes – all products are supplied with a manufacturer-backed guarantee, which varies depending on the product type. Double glazed units typically come with the longest coverage, while other products are guaranteed against manufacturing defects for peace of mind.

If your glass arrives damaged or with a manufacturing fault, contact us within 24 hours of delivery. We will assess the issue and arrange a replacement where appropriate. Every order is carefully packaged, but if something goes wrong, we’ll put it right.